Homeowner Reviews (1)

9 1 reviews

Service

10.0

Design

8.0

Quality

8.0

Value

10.0

Reviewed by 1 homeowners

Khairuddin Rosly

09 Dec 2023

House Type: HDB 4-Room

ID Firm: De Exclusive ID Group Pte Ltd

Designer(s): William Lee

Budget: $30k - $40k

Duration of Renovation: 2 Months

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We engaged William from DeExclusive as our ID for our 4 room resale renovation. It was a pleasant journey overall. From the first meetup, William was very reassuring, straightforward and approachable. Although we met other IDs after meeting him, we still felt that William was the best person for the job. He is not pushy and think in our shoes as home owners. He is well aware of our budget and make recommendations that are sensible. There were a few times where we requested for some things which were not suitable for our home, but William was patient and upfront enough to highlight the pros and cons of such decisions. He is definitely no “Yes Man”. He is very responsive and quick to resolve problems. Whenever we had doubts or enquiries on the renovation, he is just a call or message away. Sometimes we would just leave a text message reminding him of something that is not so urgent. The next thing we know, he called us a few minutes after to address our concerns. The renovation was done quite quickly as well, everything went rather smoothly. Our whole renovation took about 2 months which is exactly what he promised us. Overall, he was able to meet our expectations and also budget, and it was a wonderful experience as first time home owners with no prior knowledge to home design and renovation. Would definitely recommend William to my family and friends who are looking for a reliable ID!

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Review Score: 9

Service: 10

Design: 8

Quality: 8

Value: 10

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