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NorthWest Interior Design Pte Ltd
  • 119 Project(s)
  • |
  • 877 Image(s)
  • HRG Rating:

  • User Reviews:

    87% (10)

"We started looking out for an ID in December of 2015 and interacted with several firms, big and small. Our requirements were straight forward - redo the marble in our living room, redo our bathrooms and kitchen. We wanted the work to start in mid-Jan and be completed by early March. We received a lot of good proposals. We were impressed by NorthWest’s Tradehub showroom and what made Bong stand out was; his prompt and comprehensive responses to our initial requests, his (reasonably) competitive pricing and his attention to detail. He was able to efficiently leverage NorthWest’s full spectrum of offerings and gave us ample flexibility with tweaking our designs and approach. My faith in Bong grew over the course of the renovation and post renovation – we encountered quality issues with a batch of marbles we received and the response from Bong and his team was absolutely amazing – there was no blame game, he worked very efficiently with the supplier to sort out the issues and promptly addressed the topic to our satisfaction in a timely manner (this was important to us). Keeping the premise clean, keeping the noise down and clearing the debris in a prompt manner was also important – the team did a very good job with that. Post delivery, Bong was very sincere with his follow-up visits and paid attention to minute detail and would ensure that any lingering anomalies were taken care of. Six months post delivery, we encountered an issue in one of the toilets due to a faulty tubing – again, Bong was super efficient in ensuring that the repairs were undertaken in a timely manner. I will be delighted to recommend Bong and NorthWest for similar renovation works without any hesitation.

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