The HRG Guarantee
Renovate with an added peace of mind!


A complimentary service that safeguards your renovation deposits.

Covers 50% of your contract value, up to $50,000* in the event your contracted ID winds up

In addition, HRG will guide you on the legal journey, if required, by providing you

Free online* consultation
with a legal professional

*limited to 20mins

Once you have signed the quotation with the eligible service provider, you will have to opt in for this free service within 7 days from the date of your signed quotation.

The approval process could take up to a week. During this time, we may contact you for verification. To speed up the approval process, the homeowner who sent in the initial quote request enquiry should opt in for HRG Guarantee. You will receive any email notifying you of the approval status.

Opt in for HRG Guarantee

Please note if you have a variation order or revised quotation, you will have to re-submit the signed document within the next 7 days of signing using the initial applicant’s name. Otherwise, the claim payout will be based on the initial quotation sum that was received.


How much can I claim?

Assuming all criterias for a claim are met:

HOMEOWNER A

Contract value: S$100,000
Deposit: S$30,000

No work was done, purely because the Contracting Service Provider defaulted.

Homeowner can claim up to S$30,000

HOMEOWNER B

Contract value: S$50,000
Deposit: S$30,000

No work was done, purely because the Contracting Service Provider defaulted.

Homeowner can claim up to S$25,000

HOMEOWNER C

Contract value: S$100,000
Deposit: S$30,000

After investigation, it was determined that only S$20,000 worth of work was done.

Homeowner can claim up to S$10,000

What is not included?

  1. Contracts not employed via direct enquiries or through the HRG's Quote Form
  2. Contract was breached by Contracting Home Owner

How do I submit my claim?

Download the claim form here and email to support@homerenoguru.com with the relevant documents attached.

All claims are subject to HRG Guarantee Terms and Conditions.